Europa Park has announced that after delaying the opening of the theme park for 9 weeks, the park will reopen following the Coronavirus outbreak. However, the park will be operating in a limited capacity and Europa Park Club Card will only be able to be used once a month due to new regulations.
Europa Park will begin reopening 18th May 2020 however, Rulantica will remain closed. Hotels and Camp-Resort will reopen 29th May 2020.
Taken from the Europa Park Website:
Dear guests and friends of Europa-Park and Rulantica, from 29.05.2020, Europa-Park will be open again for you!
The six themed hotels, the Camp Resort as well as Europa-Park Camping will also be welcoming you from 29.05.2020.
The hotel restaurants will be re-open step-by-step from 18.05.2020, beginning with the outside areas only. Only the water world Rulantica will remain closed until further notice.
We welcome the national easing of Coronavirus related restrictions announced by the Baden-Württemberg government on 6th May 2020 and have been intensively preparing for a re-opening of Europa-Park, our accommodation offering and the gastronomy, in close cooperation with the authorities.
Health and safety of our guests and employees have always been our highest priority. It is our goal that you continue to feel safe and comfortable when visiting us. We have therefore decided to start the season with a limited number of visitors from 29.05.2020. We will be offering date-specifiy tickets for the 2020 summer season from 13.05.2020 via our online ticket shop. Our park area is large and spacious which means there is enough space for all visitors and employees to keep the mandatory minimum distance.
We kindly ask you, dear guests, to observe the manditory minimum distance as well as the additional hygiene requirements which apply until further notice at Europa-Park
We look forward to also welcoming our international guests as soon as travel from and to our neighbouring countries is possible again.
We look forward to welcoming you again at Europa-Park from shortly. It is soon time again to Experience. Time. Together.
Your Mack Family
The most important changes at a glance
Re-Opening
Europa-Park will open its gates on 29.05.2020 to welcome you to the 2020 summer season. The attractions have been polished and the flowers are fully in bloom. Europa-Park will be open until 6pm Monday-Friday and until 7pm Saturday and Sunday.
The six themed hotels, the Camp Resort as well as the Europa-Park Camping will welcome you to stay overnight from 29.05.2020.
The re-opening of the hotel restaurants will happen in two steps. Outside areas will be open from 18.05.2020, and the inside areas one week later, from 25.05.2020.
We look forward to welcoming you, whether you are a park visitor, hotel guest, or restaurant guest.
We are confident that the water world Rulantica will also be able to open again soon and we will keep you up to date on this page, as soon as we know the date.
Day-Specific Tickets
In order to be able to limit the number of visitors, we have decided to introduce day-specific tickets instead of tickets for the whole season. These tickets are available exclusively online via the ticket shop (tickets.mackinternational.de). If you have already purchased tickets for the 2020 season, you can exchange these into day-specific tickets via the ticket shop.
The sale of the date-specific tickets as well as the exchange of already purchased tickets will begin on 13.05.2020.
Spontaneous trips without previously purchased tickets are unfortunately not possible due to the current situation.
Clubcard
Due to the strict government regulations such as a heavy limiting of visitor numbers, unfortunately we are not in a position to grant you the usual unlimited access until further notice.
We are very sorry about that as we highly value you as guests and we hope to be able to continuously count on your outstanding loyalty. This is why we are glad to be able to offer you the following:
Option 1: We will automatically extend your Clubcard by the amount of days of government enforced closing as well as the days with limited capacity. This period will be added to your Clubcard membership. You will also have free access to Europa-Park once per month during the period of opening with limited capacity.
Book your tickets from 13.05.2020 via our online ticket shop only.
Please note that there are limited tickets available and we operate on a first come, first serve basis.
Option 2: We will refund your money. We will refund the money proportionately to the time left on your membership as well as the days Europa-Park was closed. If you decide to use this option, please email club@europapark.de
Clubcard members who have booked an overnight stay in one of our themed hotels or the Camp Resort will be able to access Europa-Park free of charge during their stay.
The purchase or extension of Clubcards is currently not possible.
Shows
In accordance with the government guidelines, park shows (such as the ice show) as well as the cinema will remain closed for the time being.
General Hygiene and Safety Rules
Due to the manditory wearing of masks in Germany, it is also mandatory at Europa-Park to wear a mask covering your mouth and nose in all covered areas, waiting areas of any kind, as well as during the use of rides. Further, obtaining the minimum distance of 1.50 metres as well as the coughing ettiquette must be followed at all times.
We ask you to only visit Europa-Park in good health. If you are part if a high risk group, we recommend to postpone your visit for your own protection. We will introduce all measures in detail on this page in due course.
Further Measures
In addition to the measures on site, Europa-Park has introduced digital technologies in order to manage queues and the minimum distance between visitors. The Europa-Park and Rulantica app will be supplemented with additional features. We will also release an additional app which will be a gamified way to keep the correct distance when in the park. All information on the new Distance Radar app will be available here.
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