Merlin Entertainments have been updating guests via social media channels of theme parks and midway attractions this afternoon about coronavirus. Updates across all social remain the same, but with the parks name inserted where applicable.
Good news for season pass holders:
All 2020 Season Passes purchased before today will be extended for use until 30th June 2021. This includes both Standard and Premium passes. You don’t need to do anything, the expiry date of your pass will automatically be extended. All other Season Pass terms and conditions will remain the same.
Taken from the Alton Towers website:
Since the Resort closed on 20th March, we’ve been working tirelessly to make sure that when it is safe to reopen, we are absolutely ready to welcome guests back to Alton Towers.
As part of the team at Merlin Entertainments, we’ve been taking advice from colleagues across the globe on how best to reopen in line with new safety guidelines. Our expert teams have created a comprehensive plan: from enhanced cleaning regimes to social distancing measures, we’ll be doing everything we can to make sure that you have a brilliant, safe visit.
Following the latest Government guidelines (issued on 10th May), and given the continued uncertainty about when we will be able to reopen, we are now asking guests with short breaks booked between 1st June up to and including 3rd July to move your booking free of charge. Please see the FAQs below for information about how to do this. Our teams will be moving bookings in date order, so please bear with us. We will get back to you as fast as we can, but we must prioritise guests whose reservations are imminent.
Guests with pre-booked theme park tickets for dates when the Alton Towers Theme Park is closed will be able to use their tickets on any other day during the 2020 theme park season (excluding Fireworks events on 6th, 7th and 8th November). Further information for guests with pre-booked and promotional tickets will be published on our website prior to opening.
In our 40th Birthday season, we are determined to be here for you and your families, offering awesome thrills and fantastic memories, as we have done for decades and will continue to do for many more.
We’ll be sharing our full plans soon. In the meantime, please keep smiling, clapping and supporting each other. See you soon! #AltonTowersTogether
The full update from today can be found on the Merlin Annual Pass Website.
https://www.merlinannualpass.co.uk/coronavirus
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